NO workflow step to move/ No transition step

Question

Hi Community!

i am unable to move this above ticket, anyone helps to understand this and how can i set this, i have admin access as well.

Filipi Lima · Answer

Hello, there.

We have two similar articles on the subject:

https://confluence.atlassian.com/jirakb/workflow-transition-stuck-can-t-move-or-transition-jira-issue-1141501863.html

https://confluence.atlassian.com/jirakb/jira-server-issue-not-showing-expected-transitions-695111232.html

The most common solution for this problem assuming it is not affecting an entire project or instance is to run the Integrity Checker:

https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html

* Specifically the workflow integrity checks.

If you're having issues running the integrity checker through the UI (it may timeout due to proxy configuration) it's possible to validate against the database:

https://confluence.atlassian.com/jirakb/sql-equivalents-for-jira-server-s-workflow-integrity-checks-658179102.html

John Funk · Answer

Hi M,

Make sure this is an actual transition from that status to another status. Then check to see if there are any Conditions on the transition(s) out of that status.

Sachin Dhamale_o1c5zi · Answer

@Manoj ,

1. First check you have the Issue Transition Permission for the project where you are trying to create a issue.

2. Check if there is any condition on the transition which suppose to visible for you

3. Run the integrity checker for workflow

Accept the Answer if it helps