We host JIRA on 3rd party server and I use Putty to access logs for errors. We have atlassian tools support and there is a tab for hercules log scanner. It gives me options as Scan your standard file or enter location to scan files. Scanning standard file is stuck at 0% and I don't know what location to enter if I have to enter it manually.
Do I need to search for location on my windows or on Putty? Please help in step-by-step manner to help this newbie
