My example: we have a form that a person fills out for unblocking a website via our filtering, which the user gets to by selecting a link on a previous Jira page. I cannot figure out how to make a custom field (a static piece of text with instructions) to appear on the form at the top. We are using Atlassian Jira Project Management Software v9.6.0. It might just be that I haven't fully grasped the fundamental concepts of where objects exist and how they are configured, but I am hoping someone can help with the limited information I can provide.