We are a small team of users and we have 2 users that are having and issue of logging work hours on some projects. but not others. To bet a better picture regarding our issue we will use tree users A, B, and C. We will also have tree projects as there are tree different outcomes we are experiencing.
Setup:
User A (everything works as expected)
Projects:
Alfa (can log work hours)
Bata (can log work hours)
Delta (can log work hours)
User B (issue)
Projects:
Alfa (can log work hours)
Bata (cannot log work hours)
Delta (cannot log work hours)
User C (issue)
Projects:
Alfa (can log work hours)
Bata (cannot log work hours)
Delta (cannot see the project)
All tree users have the same Project Permissions. They are all in a "jira-developer" group and developers project role. "Work On Issues" has been set to grant access to users who are in Project Role (Developers) and Group(jira-developer). Still this tree users have different behavior between them. User B and C should have the same out come as User A.
The Jira we are using is v.6.4 and it is a server version that is running locally.
Any help will be appriciated.