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5.2 upgrade broke Windows service

I upgraded my test JIRA system from 5.0.1 to 5.2. It appeared to upgrade successfully, but when I try to start the Windows service, I get an error stating:

Windows could not start the Atlassian JIRA (DEV) service on Local Computer

Error 2: The system cannot find the file specified

Please let me know how to resolve the problem or how to gather more information to help with diagnosis.

Accepted answers

Norman Abramovitz

It sounds like you got this error.

https://confluence.atlassian.com/pages/viewpage.action?pageId=312739859

All comments

Norman Abramovitz

It sounds like you got this error.

https://confluence.atlassian.com/pages/viewpage.action?pageId=312739859

Norman Abramovitz

Thank you Peter, I have officially reached the 5K karma points mark.

I fixed this -

The path to the serrvice executable is ...JIRA\bin\tomcat6.exe

Within the folder I see tomcat7.exe

I renamed the file in the directory to match the filename within the Service properties and I was then able to start the service.

A also renamed tomcat7.exe.x32/x64 to tomcat6.exe.x32/x64 and tomcat7w.exe to tomcat6w.exe in case are needed.

Regards

Darren

But obviousy this https://confluence.atlassian.com/pages/viewpage.action?pageId=312739859 works.. Which I didnt come across until now... Thanks Norman :-)

Norman Abramovitz

Just bringing forward the Atlassian issue that is fixing this problem.

https://jira.atlassian.com/browse/JRA-3051

Thank You !!

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