Close issues from solved state after a week

Question

Hi,

I would like the issues in a project that are in the solved status to go to closed status after a week . SLA does not work as this is not a service desk project. Could you please help me with the code for script runner or any other solution for this. Thank you in advance!

BR,

Kousalya.

Gert-Jan van der Pijl_e1bpg6 · Answer

automation should to be fine indeed.

if you have more resolved statuses you can also use below JQL:

resolutiondate < 7d

Vikrant Yadav · Answer

Hi @kousalya palagulla You can use project automation, if you are using Data Center.

An alternate solution is to create schedule Job in Script runner. Go to Manage Apps >> Scriptrunner >> Jobs >> Create Escalation Service