nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stash can only open linked JIRA issue in new tab

Hien Doan

Hi team,

I tried integrating Stash an JIRA (stash version 2.5.4 and JIRA version 6.0.8) using Application link and enable OAuth. Not sure what I have done are correct or not. When I commit source code to stash with message as JIRA issue key, then I can see the link to JIRA issue detail in Stash, however when I click on the link, a pop up windows appear but it's bank - the JIRA issue detail can only be shown when I open it in new tab or new browser.

Could you please advise how to do the integration step by step? Not sure what wrong here?

Thanks so much

Hien

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ThiagoBomfim

Hi Hien,

Most likely you've got issues with your Application Links. Have you had a look for error messages in your atlassian-stash.log and atlassian-jira.log for messages containing applink ? I'd recommend you go through the document below as a starting point for troubleshooting this:

Application Links Troubleshooting Guide

Best,
Thiago

Hien Doan

Hi Thiago, Thanks for quick reply. I used the log scanner tool to scan the atlassian-stash.log and it returned only the message: "A soft-locked cache entry was expired by the underlying Ehcache" Does it cause the issue application link? Please advise. Do you think any issue with version I am using (stash version 2.5.4 and JIRA version 6.0.8)? User directory - both stash and jira configured to use LDAP Look forward to hearing your answer Thanks Hien

ThiagoBomfim

Hi Hien I don't think that's the root cause of the issue. Please follow the steps above as it looks like could be hitting an AppLinks issue.

ThiagoBomfim

If you're unable to identify the issue by going through the AppLinks Troubleshooting guide, I'd strongly recommend you raise an issue with us: https://support.atlassian.com and quote this question so we can keep track of it. The first thing we will need, as I said, is to inspect your atlassian-stash.log and atlassian-jira.log to see if any AppLinks related messages are coming up.

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