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Kanban board shows issues older than 2 weeks

Silvestre Vargas

I have configured the kanban board to hide DONE issues older than 2 weeks in the field "Hide completed issues older than" in the General section in the Configure Board area.
However, the board shows old issues and people that is no longer in the team.
Why this configuration isnot working?

Regards

Accepted answers

All comments

Jeroen Poismans

Hi Silvestre and welcome to the Community!

The issues that keep showing up on the board, are they in a Done status? Also make sure that the resolution field is set.

Hope this helps!

Jeroen

Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

This setting only applies to the "done" column in Kanban boards (the last, rightmost column on the board). Is that where you are seeing issues not updated for over two weeks?

Kit Friend

It's normally set to hide only completed issues older than X weeks - this also relies on your workflow setting the resolution

Silvestre Vargas

Yes, I see them in DONE column

Gary Spross

It's based on the "Updated" date. It doesn't matter when the issue was completed, if it's updated, it will appear back on the board until the selected "Hide when completed" timeout occurs (again, based on the "Updated" date).