How to surface the "relates to" field to link to other tickets

Mara Julin

Hi,

 

I've just set up a new project in work management and added a new issue type that we'll need. However, I noticed that there isn't a "relates" to field where you can link to other tickets.

 

We will want to link back to ticket requests in a different service deck - how can I surface this functionality?

Trudy P Claspill

Hello @Mara Julin 

To be able to add links to other issues you need the Linked Issues "field". It looks like this in the Create Issue dialog.

You choose the type of link (i.e. "relates to") in the first field, and in the second field enter the issue key for the issue to which you want to link.

If the issue already exists then you use the Link Issue button to link it to another issue.