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How to strip FW: and RE: from email subject during issue creation

Anthony Pomtree

Is there a way to strip out or modify an issue summary when creating an issue via email. Since a lot of the issues are created from forwarded emails, it would be nice to be able to strip the "FW: " out of the email subject since that is what is used as the issue summary.

Accepted answers

LucasA

Hi Anthony,

I'm afraid there's no way for JIRA remove the FW and RE headers on the subject. JIRA mail handler doesn't have a parameter for that. I just created an improvement request for that, so feel free to add your notes and suggestions on it: