OASIS-IN SLA is running on holiday as well

Question

SLA is running on holiday as well.

Alex Koxaras -Relational- · Answer

@Vaibhav Raj

Setting up the SLAs can be found here https://confluence.atlassian.com/servicemanagementserver/setting-up-slas-939926373.html

Setting up work days and holidays are here https://confluence.atlassian.com/servicemanagementserver/create-and-edit-sla-calendars-976770869.html

However, in order not to calculate the holidays, the logic is simple:

* You create a calendar
* On that calendar you define the holidays
* You create your SLAs based on the above calendar

Let me know if that helps

Vaibhav Raj_x8sc48 · Answer

SLA is running on holiday as well.How to resolve this issue

Alex Koxaras -Relational- · Answer

Hi @vaaibhav and welcome to the community,

Is there an actual question here, or should I mark this post as spam?