What options do I have for connecting external reporting tools in use case reporting?

Question

In our case we are looking at Jira Service Management (Data Center version)

The system should offer the possibility to connect to an external reporting tool (PowerBI and Co.).

Thanks in Advance for any tips.

Joseph Chung Yin · Answer

@Morten Dieckmann-Keden -

I would agreed with what Randy mentioned of using EasyBI (it is a third party paid add-on) for your env.

Take a look at this link (Note this is for Jira Data Center env.  Jira Server env will be out of support by Atlassian in Feb 2024, so you need to consider to move your env to Data Center now.  Many marketplace vendors are also stopping their support for the server env too)  - https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?hosting=datacenter&tab=overview

For PowerBI - Here are a few links for your reference:

Third party paid add-on - https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?tab=overview&hosting=datacenter&utm_source=google&utm_medium=cpc&utm_campaign=sn_pbi_jira_us&utm_vendorID=1216274&utm_term=how%20to%20connect%20power%20bi%20to%20jira&hsa_acc=5924481196&hsa_cam=17859100276&hsa_grp=137284966537&hsa_ad=612775040817&hsa_src=g&hsa_tgt=kwd-919555179784&hsa_kw=how%20to%20connect%20power%20bi%20to%20jira&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gclid=EAIaIQobChMIl9Li36SW_gIVkwR9Ch3C9QTfEAAYASAAEgKYVfD_BwE

Microsoft reference - https://powerbi.microsoft.com/fr-fr/blog/explore-your-jira-data-with-power-bi/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.