Hi,
Some one can help me to configure a jelly script for Auto close tickets that have been resolved after 30 days with email notification to reporter.
Venu
Hi.
look at this one
https://confluence.atlassian.com/display/JIRA/Jelly+Escalation
create a filter to query issues that were resolved 30days before
i.e.
project in (ProjectA, ProjectB) AND status = Resolved AND resolutiondate >= -30d
this should be it...but check it in the issue navigator before and see if the result is ok
of course.
i edited my answer. the link shows a kb article with two jelly scripts atlassian uses.
on what point exactly you need help?
but to start with you should create a filter first that shows all the issues you are planning to close due to your 30 days timeout
I am new to this jelly script. Can you please specify step by step to achive this?
Thanks.
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