Office Excel macro not working with "We can't preview this file" message

Question

Office excel macro is not working on a confluence page with the message

We can't preview this file. You'll have to download the file to view it.

Just followed the instruction below:

1. Attach file and update

2. Select the office macro on the thumbnail of the attachment

Have any suggestion?

Keimpe de Jong · Answer

Had the same issue and found a size above 2 MB was the cause.

Raminta Raguckaite · Answer

Did you manage to get solution for this? As we currently experiencing the same issue and I don't seem to manage to find workaround or fixes available. I work in a corporation and don't manage Confluence as administrator so can't really try Fabio suggested action to enabling add ons.

Thanks

hwiheon · Answer

Hi @Fabio Racobaldo _Catworkx_

I found Confluence File was disable in Add-on apps.

Every module is enabled in the app and waiting for resetting it in a few days.

Going to leave further result after I tried.

Thanks!