I'm using the filter : project = "pwc" AND status = open Order By assignee
But it does not order by assignee name
that filter order the issues according to the assignee users name i think.
if you need to order by the assignee real name i think that you need a plugin
I fine with ordering by usernames. But order by doesn't seem to work .. Filtering using the above filter doesn't change order by usernames
In spite of using "ordered" by assignee you can use this
project = "XYZ" AND status = open AND assignee in("assignee username") order by created/updated DESC/ASC
This works for me.
created/updated and DESC/ASC are your options
Try this
project = "XYZ" AND status = open AND reporter in("User name") order by assignee ASC/DESC
did you try with a reindex? are you using cloud or server?
Tried this
project = "ABC" and status !=Closed ORDER BY assignee DESC
this doesn't order .. the list remains the same
It should not matter in this case, and a reindex is unlikely to change anything. The system assignee field has a searcher hardcoded for it. The indexing is done on the user id (jsmith) not the username (John Smith) I believe
./jira-project/jira-components/jira-core/src/main/java/com/atlassian/jira/issue/fields/AssigneeSystemField.java
and parent classes
You need to mention your assignee list also.
Try this...
Project = "XYZ" AND assignee in("A, B, C") AND status !=Closed ORDER BY assignee DESC
It will give you the tickets as per the assignee name in alphabetical descending order
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