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Not receiving bitbucket new account verification mail.

emran_m1hzks

Hi there

Today is my first day at a new company.

They asked to create bitbucket account using the email given by the company.

I couldn't get any verification email.

Email is

After googling, i reached here.

How can i get verification mail ASAP?

Should i add email here?

Accepted answers

Andy Heinzer

Hi @emran

I have removed the suppression on that address. There was a bounce message of

2023-03-29T02:49:54.000Z

bounce

550 5.1.1 <>: Recipient address rejected: User unknown

Please try again now, you should be able to receive verification/notifications now.

Cheers,

Andy

All comments

emran_m1hzks

Do i need to add anything to get help?

@Nicolas Grossi

Andy Heinzer

Hi @emran

I have removed the suppression on that address. There was a bounce message of

2023-03-29T02:49:54.000Z

bounce

550 5.1.1 <>: Recipient address rejected: User unknown

Please try again now, you should be able to receive verification/notifications now.

Cheers,

Andy

emran_m1hzks

still not getting verification mail

my mail address is

can you check again, please?

i just tried a minute ago.

Andy Heinzer

Hi,

The suppression was removed. It appears that the next two messages returned an SMTP delay message:

2023-03-30T01:28:10.000Z

delay

451 4.7.1 <e**********.h****@d*********.net>: Recipient address rejected: Intentional policy rejection, please try again later

But since those, I have seen 8 messages that have been delivered since 2023-03-30T01:48:07.000Z. It appears to be working now from that I can see.