issue getting value on backend

Question

Hi Community,

I am facing an issue to fetch custom-field value in the backend(Scriptrinner) multiple times.

I am using 1 custom field and one system field to make a condition.

1- Reporter

2- Custom-Field A

I used Reporter to fetch some information and set it on the form Custom-Field A then I get the value of Custom-Field A e.g. "Apple: in the backend and make conditions to perform a certain action. I get the backend value e.g. 112233 only once. if I change the reporter the new value sets on the form e.g. "Mango" however, in the back it wont change and remain same value e.g. 112233. How i can achieve that whenever my reporter change the the value on the form and back end both change.

Scripting on CustomField A

Thanks.

Nic Brough -Adaptavist- · Answer

I am not sure I understand what you are trying to do here.  Could you explain what you are trying to do with each script?

Script A looks like it gets the reporter, then sets a value on customfield_12345, then sets it readonly.

Script B looks like it is just reading a value from customfield_12345.

There is a problem with doing this - you can't know which way around the scripts are going to run.  customfield_12345 may have its original value (or default or available if it's a create screen) when the second script executes, and then the first script changes it and sets it read only.

I would suggest changing the second script such that it runs the same logic as the first one - working out what the first script is going to do and use that value

Saqib Dar · Answer

on reporter field i added scriptcode is :

import java.lang.Stringimport com.atlassian.jira.component.ComponentAccessor;import com.onresolve.jira.groovy.user.FieldBehaviours;import com.atlassian.jira.user.ApplicationUser;
def reporterUser = getFieldById(getFieldChanged());String reporterValue = reporterUser.getFormValue();def userValue = ComponentAccessor.getUserManager().getUserByName(reporterValue);def values = null;
String employeeCompany = ComponentAccessor.getUserPropertyManager().getPropertySet(userValue).getString("jira.meta.Company");def employeeidCompany = getFieldById("customfield_12345");employeeidCompany.setFormValue(employeeCompany);employeeidCompany.setReadOnly(true);**********************************************************************************************in custom field A, I added scriptCode is: import com.atlassian.jira.component.ComponentAccessorimport com.onresolve.jira.groovy.user.FieldBehavioursimport groovy.transform.BaseScriptdef companyField = getFieldById("customfield_12345");String companyFieldValue = companyField.getFormValue();

Radek Dostál · Answer

Well, this is a tad too generic description. Any code, what you're currently doing, how?