How to disable alert close feature/option while triggering phone calls

Bhanu Prakash_4514lm

Looking for options to disable "Option2" close alert during phone call trigger for few or all alerts.

When a call is received to user it provides option 2 to close alert and we wnated to disable this feature to few or all alerts..any pointers would be hihgly appreciated.

Nick Haller

Hi @Bhanu Prakash ,

It's not possible to remove the option to close an alert during a voice notification. It's also not possible to customize your own set of dial actions either - but we do have an open feature request for this functionality you can follow, watch and vote for here: 

https://jira.atlassian.com/browse/OPSGENIE-714