Copy comment to linked issue

Question

I added an automation rule, and it works. However when issues link relations have several steps, it doesn't work.

Issue A     comment

ㄴ Issue B    copied comment    --> success

ㄴ Issue C   not copied comment    --> failed

When copied comment to Issue B by an automation rule, it can't be a trigger. Audit log displays "No related issues could be found".

How can I fix it?

jun lee_67lcq1 · Answer

hi @Florian Bonniec

Thank you. It works.

Florian Bonniec · Answer

Hi @jun lee

You have to enable the automation to be triggered if triggered by automation, it's a checkbox to check in the automation detail where you set the owner and actor.

Be careful to make sure it will not loop.

Regards