Hi,
If I will use Automation rules, it will be possible to auto fill the summary field for a request on Jira Service Managament?
If is possible how i should handle?
Thank you
Yes, and no. The summary has to be set when the issue is created, and automation runs after that happens. So what you could do is set a default summary, and then have an automation that triggers on issue create that edits the summary to something else.
Well, for a summary i wrote a default summary : eg. Select <user>. Where is "user", with automation rule i would like to select whatever assignee.
So on the automation rule how i should do to aapear maybe a list with the name of the users and pick the one/ones i needed?
Eg: Select <users> to be replaced with Select Cristina.
One way of doing it is to use replace, like this:
{{issue.summary.replace("<user>","{{issue.reporter.displayName}}")}}
Another option would be to use substringBefore.
Thank you!
It looks like you're new here. Sign in or register to get started.
