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How do I recover the Confluence Admin user?

David FALLAS

I have recently upgraded our Atlassian applications running on a Windows 2008 server (JIRA now 5.0.6, Bamboo now 4.2, FishEye now 2.8.0 and Confluence now ) and have experienced a number of problems with Bamboo, FishEye and Confluence sharing JIRA users.

It appears that application names in JIRA User Server were somehow changed during one of the upgrades (refer to one of my earlier questions at https://answers.atlassian.com/questions/88766). After removing and re-adding FishEye and Bamboo applications, JIRA User Server seems to be working as expected, but Confluence is proving more difficult.

To cut a long story short, something I have done whilst trying to configure the Application Link between Confluence and JIRA and the JIRA User Server settings has disabled (or removed) the Confluence user code that I had previously used for Confluence administration, which means that the links between the applications cannot be restored.

How do I recover the previous Confluence administration user - or create a new one?

Accepted answers

David at David Simpson Apps

Try this: https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

All comments

David at David Simpson Apps

Try this: https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights

David FALLAS

Thank you David - that seems to have done the trick.

When I next logged on to JIRA, I saw the same symptoms that were present in my previous question where the name of the confluence application (JIRA User Server) had been modified by some process that I was not aware of. It had become Confluence - localhost - [GUID].

David FALLAS

However, there remain one or two problems. It appears that I can no longer 'swap' seamlessly between Confluence and JIRA.

For example, if I wish to create a new page in Confluence for linking from a JIRA issue, I get logged out of JIRA when I login to Confluence to create the document. Once the document is complete, I log back in to JIRA (which it would seem now logs me out of Confluence) and link the document to a JIRA issue. When I click the link in JIRA I get a message (from Chrome) which says it cannot connect to http://localhost:8080.

Why it is using localhost I do not know, but since both applications are running on the same server I would expect localhost to work correctly.

David at David Simpson Apps

Check the server base URLs are correct in both JIRA & Confluence admin.

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