Jira invite to my google account not working?

Question

Hello Jira Community!

My project's jira admin sent an invite to my gmail (google) account and I received the invite in my inbox, but when I click the link to accept the invite, I get sent to https://start.atlassian.com/ with no jira listed.

Yes, they have enough available user slots for me.

And, yes it works if I use a non-gmail throw-away account.

What should I be doing to diagnose and fix this?

Thanks,

-M

mdarweesh · Answer

They are assigning jira issues to my account that I can't use to get into jira. They can even see my google avatar when they do this.

suren_s02n0k · Answer

Hi mdarweesh,

Good day!

Ask your PM or admin if you have been allocated to any projects.

Project list will show the list of assigned projects.