how can i fix bug when i export zephyr steps - steps fields are empty.api is ok
Ηι @Виктория
I would contact smartbear's support directly https://support.smartbear.com/zephyr-squad/message/
Follow this section: https://www.midori-global.com/products/better-excel-exporter-for-jira/data-center/documentation/integrations/zephyr#configuring-the-zephyr-squad-rest-api-access
If you are 100% sure that your API access is configured properly, then pay extra attention to the parapgraph starting with "Finally, the following section describes a confusing situation when all REST API calls result in "Server returned HTTP response code: 403" or "401" errors."
Note that the feature mentioned in the question is not a built-in Zephyr feature, but an integration between Zephyr and the Better Excel Exporter app.
I am a maintainer of the integration, and provided links for the resolution in my answer.
Good catch then @Aron Gombas _Midori_ !
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