This has been done by Atlasssian without the bill payers knowledge and now our company will not be able to move forward. There must be a way to get our data back!
Hi @Theodora Le Souquet and welcome,
I'm sorry to hear that but, for my knowledge, there is a specific policy for that.
This article should clarify some aspects https://community.atlassian.com/t5/Trust-Security-discussions/Contract-Termination-amp-Data-Deletion/td-p/1316109
Btw, did u try to raise a ticket to Atlassian support https://support.atlassian.com/contact/ ?
Fabio
Thank you Fabio
I have put in a ticket as the payment method was only tried once and not retried before confluence was deleted.
I am struggling to understand how this can not be reversed.
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