work log window too small

Question

We just updated Jira to the last version.

I am connected to my company PC via VPN and RDP. When I open a work log, its height is 50% of the normal size, in all browsers. This even happens when I connect to a VM with RDP from my company PC.

When I do this on my home PC, everything looks normal.

Any idea how this can happen? Btw. it would help very much if this window was resizable.

Regards,
Thomas

Rob Ables · Answer

Did  this ever get resolved?  My company just switched to new laptops and I am having the exact same issue in Edge and Chrome.  We are not on RDP, though,  Just a VPN.  If I zoom out and back in, it shows correctly, just like you indicated.  I don't see any other posts about this issue after a quick search.

Rob Ables · Answer

Did  this ever get resolved?  My company just switched to new laptops and I am having the exact same issue in Edge and Chrome.  We are not on RDP, though,  Just a VPN.  If I zoom out and back in, it shows correctly, just like you indicated.  I don't see any other posts about this issue after a quick search.

tfriedrich999 · Answer

Hello.

I deactivated the Dark Mode Add-on, but that did not help.

Meanwhile, I found out that the window gets bigger when I zoom out and in again.

Opening work log:

Zooming out to 90%.

Zooming in again to 100%

My colleague looked into the problem with a debugger and found out, that somehow when I use an RDP connection, "form-body max-height" has a wrong value.

I hope this information helps.

Regards,
Thomas