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Why all my settings and repositories are gone after restarting the server?

Fahad Alsaeed

Hi all,

I've installed Bitbucket on Windows 2012 R2. After each restart everything is gone. It just takes my to the setup page when I try to browse my repositories.

Thanks

Accepted answers

gustavo_refosco

Hi Fahad,

From your description I think it could be that, after a restart, the value of BITBUCKET_HOME is getting lost. BITBUCKET_HOME is your data directory, which keeps part of your instance's data. Can you please check this when a restart occurs? You may reference to the following documentation, depending on how Bitbucket was installed:

If you installed it from an archive file, refer to https://confluence.atlassian.com/bitbucketserver/bitbucket-server-home-directory-776640890.html which contains instructions under Setting the Bitbucket home directory to set the BITBUCKET_HOME environment variable.
In case it was installed as a Windows Service, refer to https://confluence.atlassian.com/display/BitbucketServerKB/Change+BITBUCKET_HOME+when+installed+as+a+Windows+service which instructs you on how to open the service's settings and set the data directory for the service.

Regards,

Gustavo Refosco

All comments

gustavo_refosco

Hi Fahad,

If you installed it from an archive file, refer to https://confluence.atlassian.com/bitbucketserver/bitbucket-server-home-directory-776640890.html which contains instructions under Setting the Bitbucket home directory to set the BITBUCKET_HOME environment variable.
In case it was installed as a Windows Service, refer to https://confluence.atlassian.com/display/BitbucketServerKB/Change+BITBUCKET_HOME+when+installed+as+a+Windows+service which instructs you on how to open the service's settings and set the data directory for the service.

Regards,

Gustavo Refosco

Fahad Alsaeed

Thank you Gustavo for your answer.

I've checked the BITBUCKET_HOME and found it was pointing to the correct directory. Then I've created some projects to see if the settings will get lost after I restart the machine. After restarting nothing is lost.

I searched for the other BITBUCKET_HOME which may hold my old settings. But no luck.

Anyways thank you again for your answer.

unknown

We have the same problem. We have installed as a windows service.

Running tomcat8w //ES//AtlassianBitbucket does nothing. No window pops up to change the home directory.

However running shutdown_bitbucket.bat lists the home directory as correct.

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