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How to exclude Jira tickets that are Closed, Story Done, Cancelled, Resolved etc

Ranjan Koirala_itj0wv

I am trying to find the tickets with duedate now that are not in closed, cancelled, resolved and Story Done status.

project = "XXXX" AND duedate <= now() AND status not in (Closed , resolved, Cancelled, "Story Done")

this doesn't seem to be working?

Accepted answers

Hi Ranjan,

Try using statusCategory != Done to show all issues not in a Done type status.

All comments

Hi Ranjan,

Try using statusCategory != Done to show all issues not in a Done type status.

Trudy P Claspill

Hello @Ranjan Koirala

How is your filter not working? Are you getting an error? Do the results not include issues you think should be included? Do the results include issues you think should not be included?

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