Set default value and hide fields in forms - Business project

Question

Hi,

I have created a  Jira work management project and I'm using forms. I have created 4 different forms and I want to know which form was used to create the tickets.

So, I thought of creating a field which will be hidden and will have a default value. But I cannot find a way to hide a field or set default value for a field.

Can anyone help on this ? Is there a way to know which form was used to create a ticket ?

Thanks in advance.

John Funk · Answer

Hi Shesha - You should be able to open each of the forms on the ticket and see which one has information in it. Also, if there is a field that is different for each form, and the field is mapped to a Jira field, then you could see which field is populated and know which form it was.

Sameer Kamat · Answer

@Aaron_Larson great solution ... exactly what I was looking for ... thank you!

Aaron_Larson · Answer

This one sentence is a game changer for using forms.  I've found that a ticket created from a form takes on two labels automatically:  "form" and "form-####" where #### is equal to the unique ID of the form which can be found by navigating the Form's edit/authoring page and viewing the URL.

https://[YOUR COMPANY INSTANCE HERE].atlassian.net/jira/software/c/projects/[YOUR PROJECT KEY]/form/1028?from=directory

This is easily utilized in an automation from an "issue created trigger" with a "if label contains" and then input the "form-####" label value.

Works like a charm!