Write current user to field on Move?

Stephen Hayden

Tripping over a few different things as we evaluate the VertygoSLA plugin, though they're not exactly plugin specific. Did you realize for example moving a ticket to a different workflow within a project fires an Update event, rather than a Move? Yeah, me either.

For my actual question, when you move an issue I want to attribute that move to a user for SLA purposes. How can i write that user to a custom field? Using the tokenized option on a user picker during create transition on the recipient workflow doesn't seem to work, so guessing either user error or there's a different way to do it?

Stephen Hayden

Absent another solution, we are just going to make people update the ticket once (sometimes unnecessarily) in order to write the current user to a field, prior to moving, cloning + move, or closing the ticket.