Keyboard shortcut for creating a link URL doesn't work

Question

My keyboard shortcuts are having trouble when adding a comment to a Jira issue.

I'm using the latest version of Chrome and v9 of Jira.

When using the inline editor or the edit dialog to add a comment to a Jira issue the CTRL+K doesn't open the create link dialog.  Instead it takes me to the Chrome address bar.

Does anyone know how to fix this?

Dan Breyen · Answer

Sorry, I can't test on server.  Sounds like it might be worth opening a ticket.

Shawn Jamison · Answer

Thanks for the response!

This is happening while in the editor.

While in an issue, I can click on the Edit button, click in the description editor or in the comment line/editor.

Press ctrl+k and it jumps to the address bar.

If I click on the link button it inserts this text instead of opening the Create Link Dialog

[link title|http://example.com]

While in this editor adding this comment,  ctrl+k opens the Create link dialog so I don't believe its Chrome causing this issue

Dan Breyen · Answer

I'm using Cloud Jira, but when I'm in Chrome or Edge, if my cursor is not in the actual editor for a field, Ctrl-K takes me to the browser address bar.  If my cursor is the JIRA editor, then Ctrl-K brings up the Create Link Dialog.  It seems that it is only going to work inside of the editor.  If you're outside of the editor, I would figure the browser functionality is taking over and sending you to the address bar.