How do I best move tickets across one project to another similar project?

Question

I need to move tickets from a Jira project on one server, across an air gap to a Jira project on another.  The destination project has the same fields, priorities, statuses, resolutions, etc as the source one (though the internal IDs are different), but the user IDs are different, and so are the Sprint IDs.

Does Jira help with any of this?  I'm particularly concerned about the Sprints not going across.

Joe Pitt · Accepted Answer

Jira doesn't support this out of the box. There is a plugin in the marketplace to move projects. I don't know if it will do that, but look in the marketplace.

Blue Ridge Consultants · Accepted Answer

Hey Simon,

I'd recommend taking a look at Configuration Manager for Jira.  I've been using the tool for use cases just like this for years.  The support and documentation for this app are amazing.

https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira-cmj?tab=overview&hosting=cloud