Shortcut "m" for open comment does not work in Jira Service Management 5.4

Question

Hi community,

in Jira version 9.4 with Jira Service Management 5.4, the shortcut "m" for opening the comment dialog works only in the projects without Jira Service Management.

Also the link addition "#add-comment" works only in the Jira-Software projects.

I would be happy about feedback.

Bartosz Wojciechowski_jgis66 · Answer

Hi @Florian Schiemann

Thank You for remembering me here.

Vote sent, so maybe, maybe somewhere, sometime it will be done ;)

Florian Schiemann · Answer

Hi @Bartosz Wojciechowski

as I opend a new Support-Ticket I got new infos to this issue. There is already a bug raised for this problem:
https://jira.atlassian.com/browse/JSDSERVER-12035

Perhaps you like to vote for this bug :-)

Best regards
Florian

Florian Schiemann · Answer

Sorry, but atlassian has closed the ticket without solution.