Renewal of SSL Certificate Jira and Confluence

Question

Hello Everyone,

I'm in need of someone's help here please?

So, I'm new to the administration on the server side and I'm in a situation where I need to renew the SSL certificates in coming 2 days as they are getting expired. I heard that this is not a complicated task and can be done within few minutes. But, as I've informed earlier, I'm totally new to this and I can't deny the work assigned to me, so somehow, I need to accomplish this task.

I've gone through some the topics like Running Jira applications over SSL or HTTPS | Administering Jira applications Data Center and Server 9.6 | Atlassian Documentation but, none of them are giving me a straightforward step on how to do it.

If someone please let me know in a detailed step-by-step on how I can get the certificates renewed/installed, I'll be so grateful.

Some details about my Jira setup

Env - DC(2 nodes)

SSL configuration- DEFAULT - Direct connector with no proxy for unproxied access to Jira - Nginx Proxy Connector with https scheme

Please do let me know if any further information is needed.

Thanks in advance,

Cheer!!

Nic Brough -Adaptavist- · Answer

I'm afraid we can't answer that - we don't know where you are terminating your SSL, or where you have set up out-going SSL.

YTZ · Answer

Thanks @Nic Brough -Adaptavist- . Sorry for a bit of late response.

So, we are on apache reverse proxy. On my initial research, we need to do it somewhere on the application server under the Jira installation directory/jre(this where I'm not pretty sure, sorry). Am i on the right path to do it or we do it at the haproxy(load balancer) level?

Please, I've everything ready from my helpdesk team, wildcard certificate(.pfx), server, database, loadbalancer access, but just waiting for the right guidance on where to start :(

Any help would be very appreciated, thanks.

Nic Brough -Adaptavist- · Answer

Where are you trying to install the certs?