configure authentication for incoming email in Jira

Question

Hello when I try to configure the incoming mail in Jira I always recive this error:

AuthenticationFailedException: [AUTH] Username and password not accepted.

How you can see from the screenshot:

I think everything is correct, Username and psw I think are about Goggle account right?

Mayur Jadhav_30osel · Answer

Yes, Yes we have similar issue and once we configured Oauth2.0 issue got resolved.

Stefano Colagiacomo_kynhw6 · Answer

Hello, I read "is planned to" so can you confirm that my problem depends from this?

Mayur Jadhav_30osel · Answer

Hello @Stefano Colagiacomo ,

As Google and Microsoft basic has been deprecated, you will need to configure the Oauth2.0.

Regards,
Mayur