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can I remove the "Assign" and "Assign To Me" options from tickets in specific statuses?

Adam Grace3

As per my question above, We have a state that a ticket can enter (Backlog) that only the head of product or system admin can update or assign it out. The problem is that others can see the ticket still (which is fine) but they can still use the assign options, and even when they're told not to its still possible for them to do so.

Please see the image below:

Accepted answers

All comments

Jobin Kuruvilla [Adaptavist]

Yes you can. Use Workflow properties. There is a post on this here.

Jobin Kuruvilla [Adaptavist]

What is 'Ad Hoc'?

try something like: jira.permission.assignable=denied

If that doesn't work, try:

jira.permission.assignable.user=auserwhodosentexist

Adam Grace3

thanks, this helps. Although I'm having issues getting anything to work.

I'm trying jira.permission.assignable.Ad hoc.1 denied and am getting no where. Can you see what I'm doing wrong here?

Adam Grace3

The Ad hoc is a user group I was testing this out with. The thing is I don't want to completely remove the buttons completely. The Production team and Admin still need them. But all other departments don't need it.

Darlene Pike

Remove the spaces from the group names, see https://confluence.atlassian.com/display/JIRA/Group+Name+Guidelines+for+JIRA

Marco Paleani

jira.permission.assign.user|denied do the magic

Rusi Popov

Yes, it works, but actually this allows only the user with name "denied" to see them.

Marco Paleani

key = "jira.permission.assign.user" and value = "denied" in the specific workflow-step-property

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