Hi,
We are in the processing of migrating to Data Center.
The existing production directory sync job that pull user and group data from Jira to Confluence no longer seems to function.
"Synchronization failed. See server logs for details."
The error that occurs with normal logging looks like this:
2023-02-09 15:19:46,176 WARN [Caesium-1-1] [ratelimiting.internal.settings.RateLimitModificationSettingsService] delete No RL settings found for user: [40a1f3ae574f15xx574f4395350021] - can't delete!!
2023-02-09 15:19:46,196 WARN [Caesium-1-1] [ratelimiting.internal.settings.RateLimitModificationSettingsService] delete No RL settings found for user: [40a1f3ae574f150b01234f43a8c9003a] - can't delete!!
2023-02-09 15:19:46,234 WARN [Caesium-1-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.crowd.directory.DbCachingRemoteChangeOperations.updateUsers]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT (Session #1639212302)
With Debug logging, I found the following stack trace. Has anyone else encountered this issue? What's the best solution?
Thanks!
-Liz
2023-02-03 11:47:08,188 ERROR [Caesium-1-2] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 3112961 ].
org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only
at org.springframework.transaction.support.AbstractPlatformTransactionManager.processRollback(AbstractPlatformTransactionManager.java:870)
at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:707)
at jdk.internal.reflect.GeneratedMethodAccessor104.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
at com.sun.proxy.$Proxy77.commit(Unknown Source)
at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:654)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:407)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
at com.sun.proxy.$Proxy3323.updateUsers(Unknown Source)
at com.atlassian.crowd.directory.DirectoryCacheImplUsingChangeOperations.addOrUpdateCachedUsers(DirectoryCacheImplUsingChangeOperations.java:58)
at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:94)
at com.atlassian.crowd.directory.synchronisation.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:45)
at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:62)
at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1098)
at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.lambda$synchronise$0(DirectorySynchroniserImpl.java:82)
at com.atlassian.crowd.audit.NoOpAuditLogContext.withAuditLogSource(NoOpAuditLogContext.java:17)
at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:80)
at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:45)
at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:92)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.doRunJob(JobRunnerWrapper.java:117)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.lambda$runJob$0(JobRunnerWrapper.java:87)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84)
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68)
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.runJob(JobRunnerWrapper.java:87)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:435)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:402)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:380)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:66)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:60)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:35)
at java.base/java.lang.Thread.run(Unknown Source)
