Hello everyone!
We faced with the following problem after the migration to Jira Data Center 9.5.0 from Jira Service 8.14.1.
We have a transition validator that checks that all required fields are filled in. On the incident closure form, there are 4 fields that the validator is configured for, and only on the client request type field, the validator returns an error, even when the field is filled in. By the way, we found that this field has different customfield_id on the closing form and on the incident viewing form.
Has anyone encountered a similar problem and knows how to fix it?
