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Sorry, but we are unable to automatically upgrade your version JIRA

Tony Montana

JIRA 3.13.4 to 4.4.5

https://confluence.atlassian.com/jira/upgrading-jira-3-x-data-to-jira-6-x-251004540.html

Accepted answers

Nic Brough -Adaptavist-

I am guessing that you have got this error message from an attempt to upgrade?

Could you tell us where in the process it happened, and what the log file(s) say? (Ideally, check catalina.out and atlassian-jira.log)

All comments

Nic Brough -Adaptavist-

I am guessing that you have got this error message from an attempt to upgrade?

Could you tell us where in the process it happened, and what the log file(s) say? (Ideally, check catalina.out and atlassian-jira.log)

Tony Montana

@Nic Brough [Adaptavist]

Run installer atlassian-jira-4.4.5.exe. 2 batton: New Install and Upgrade. Check Upgrade and press next. -> "Sorry, but we are unable to automatically upgrade your version JIRA"

Nic Brough -Adaptavist-

Ok, and what does the log file say?

Tony Montana

@Nic Brough [Adaptavist]
Nothing. JIRA off. It seems to me that the only way - manual up-dating

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