Butter Rules stopped working.

Question

Hello,

I have a board with some rules created using Butler in 2022. In Jan/2023 the rules stopped working.

I tried to disable/enable, checked the log, created a new one, but none worked out.

Any suggestion how to fix or debug Automation rules?

Regards.

Wills

WILLS Damasio · Answer

Hi Alex,

Thanks for the return. After some debugging I figure out what happened. Someone in the board changed the List name. So all rules applied to that list stopped work.

Regards.

Alex W_jr9vvs · Answer

Hey @WILLS Damasio - welcome to the Community!

You'll need to provide us more info in order to assist, e.g. what automations stopped working? Which boards were these automations on?

As you're an Enterprise member, I highly recommend raising a ticket with us at https://trello.com/contact so we can work through this with you.