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Can't convert subtask to issue

Matt Clark_vxmw3k

I understand there's supposed to be a Convert to Issue item under More Actions, but I'm not able to see that option on any of my subtasks. What are the things that prevent you from being able to convert a subtask? I can confirm that Subtasks are enabled, I definitely have create/edit permissions on issues and I'm able to move and clone issues and subtasks, I just can't see the convert option. Help?

Accepted answers

Jobin Kuruvilla [Adaptavist]

You must have Edit permission in the project, the issue shouldn't have any subtasks under it and the project should have atleast one subtask issuetpe in its issuetype scheme.

All comments

Matt Clark_vxmw3k

Oh, also somewhat relevant, I can convert an issues into a subtask, just not the other way around.

Jobin Kuruvilla [Adaptavist]

You must have Edit permission in the project, the issue shouldn't have any subtasks under it and the project should have atleast one subtask issuetpe in its issuetype scheme.

Matt Clark_vxmw3k

Please note that I'm trying to go from a subtask to an issue. Going from an issue to a subtask is not a problem.

Jobin Kuruvilla [Adaptavist]

My bad. If you have Edit permissions and if you are on the subtask, you should be able to do it!

Matt Clark_vxmw3k

My thinking exactly! There must be something else going on. We just converted from JIRA 4 to JIRA 5, not sure if that would make any difference. We haven't seen any other issues of note from the upgrade.