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When the users login into their projects ,we are seeing a weired error message

Venky Boddu

When the Jira user trying to access their projects,They will be able to access,But in the right side corner,they can see a weired error meaasege.

Could you please help us,what is this message for.

Errormsg: Sorry you don't have permission to perform this action.

PermissionInsightException:User vboddu didn't have correct permission.

Every Jira user is seeing this InsightException error >please help us.

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Brant Schroeder

@Venky Boddu Welcome to the Atlassian community

Have you looked at the logs to see if there is more information about what is causing the error? Most likely there is a permission that is missing and the logs should help point out which one.

Brant Schroeder

@Venky Boddu Can you also share a screenshot of the error?

Venky Boddu

We tried to capture the error in the Logs.We couldn't find any.

As per this document,This may be a bug.

[JSDSERVER-12199] Access Project Settings results in PermissionInsightException - Create and track feature requests for Atlassian products.

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