When a Confluence Cloud Site backup exceeds 200 MB, what should I do?

Question

Hello,
There has been a site on this domain since June 2020.
There is no limit to how much data can be contained in a backup zip file (uncompressed XML files) and how many attachments can be contained.
As I backed up my Confluence site, it had 906MB, and the attachments folder had 800MB, but the import failed. The restore page contains a link to an "alternative method of restoring data".
Do you have any suggestions for how to proceed? Although I've looked around, I haven't found any useful information. Thank you.

Fabio Racobaldo _Catworkx_ · Answer

Hi @Acees Messe ,

welcome to the Atlassian community!

In addition to @Alex Koxaras -Relational- , please take a look to the following ticket https://jira.atlassian.com/browse/CONFCLOUD-71165

Workaround

* Reduce space size by curating and archiving older data into backups to meet compliance needs.
Break down larger spaces into smaller spaces that meet the ~200MB size limit for imports.

* Use CCMA plugin (also helping as a workaround from Confluence Cloud to Confluence, highlighted in the Merge Multiple Confluence Cloud sites page):
https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server&tab=overview

Hope this helps,

Fabio

Alex Koxaras -Relational- · Answer

Hi @Acees Messe and welcome to the community!

Have you already read the following documentation about confluence?

* https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html
* https://confluence.atlassian.com/doc/restoring-data-from-other-backups-148627.html
* https://confluence.atlassian.com/doc/restoring-a-site-152034.html

You should also look at the log files and then take a look at this:

* https://confluence.atlassian.com/doc/troubleshooting-xml-backups-that-fail-on-restore-199034.html