What will change if we move from JIRA's Enterprise version to community verions?

Parveen Harjai

Dear Team,

 

We are planning to move from Enterprise version to community version of JIRA

Need to know the following details

- What will be the impact of same on the existing users

- Will we get any support from JIRA post migration

- what are the charges of community version

- what will be the impact of migration on the JIRA's functionality

- etc

Requesting your kind help

Thanks and Regards,

Parveen

Gregory Van Den Ham_98rd9h

Hi Parveen, as the server program is migrating to cloud offering (https://www.atlassian.com/migration/assess/journey-to-cloud), and the only on-premise option is data center, might we recommend you review the options of cloud.   If you are in a not for profit, there may be some additional options in cloud (https://www.atlassian.com/software/views/community-license-request).

Let me refer you two two pages which explains the cloud offerings and their differences.

Cloud Offerings - 
https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

Support Offerings -
https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html

You'll note that free licenses are typically not supported directly and are supported via this site - community.atlassian.com.

Hope this helps a bit.

Best,

Greg.