Hey y'all,
I would like to pull specific information from the description of a linked ticket. I'm using this smart value:
{{issue.issuelinks.first.inwardIssue.description.substringBetween("issue.customfield_15201",";")}}
Using this smart value I'm able to retrieve the description:
{{issue.issuelinks.first.inwardIssue.description}}
But when I add .substringBetween("issue.customfield_15201",";") there is no error and no information retrieved. Are there inherent problems with stacking the substringBetween command? Is the problem using a custom field on the ticket as the starting point of the substring?
Thanks in advance for your time and attention!