Jira Board Swimlanes with JQL and Dates

Question

I am trying to create a swimlane on a board based on the times in the status.  For instance:  status = new AND createdDate > -7d OR status = "In Progress" AND updated > -7d OR status = "Needs Assessment" AND createdDate > -7d

What I am trying to do is capture all new issues created more than 7 days ago OR issues in progress or in needs assessment for longer than 7 days.

When I do this, this returns too many results, not all of which are greater than 7 days.  If I fip the operator to < or the -7 to 7, it returns nothing.  There are definitely more than 0 tickets that meet this category.

1) Maybe I'm assuming too much to think you can capture a rolling time period.  If not, do I have other options?

2) Even if 1 is true, shouldn't it update every time "I run the query"--is there a way I can force this manually.

3) Sigh.

Mark Segall · Answer

My bad I had the query reversed to show everything from the last 7 days instead of older than 7 days 🤦‍♂️... Change the query to this:

(created < -7d) OR (status IN ("In Progress", "Needs Assessment") AND status Changed BEFORE -7d)

Seretha Curry · Answer

Hey Mark, I appreciate your help.  Unfortunately, I'm still getting issues created today in the new column.  Also, I'm not getting any results in the other two statuses even though there are lots of tickets that should quality.

Mark Segall · Answer

Hi @Seretha Curry - Try this for your query:

(created >= -7d) OR (status IN ("In Progress", "Needs Assessment") AND status Changed AFTER -7d)