ORA-00001: unique constraint (JIRASD.PK_JIRAISSUE) violated

Question

Hello,

We are getting error after jira db update, can you help?

Sql = INSERT INTO jiraissue (ID, pkey, issuenum, PROJECT, REPORTER, ASSIGNEE, CREATOR, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT, ARCHIVED, ARCHIVEDBY, ARCHIVEDDATE) VALUES (:1 , :2 , :3  , :4 , :5 , :6 , :7 , :8 , :9 , :10 , :11 , :12 , :13 , :14 , :15 , :16 , :17 , :18 , :19 , :20 , :21 , :22 , :23 , :24 , :25 , :26 , :27 , :28 , :29 , :30 ), OriginalSql = INSERT INTO jiraissue (ID, pkey, issuenum, PROJECT, REPORTER, ASSIGNEE, CREATOR, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT, ARCHIVED, ARCHIVEDBY, ARCHIVEDDATE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?), Error Msg = ORA-00001: unique constraint (JIRA.PK_JIRAISSUE) violated

Nic Brough -Adaptavist- · Accepted Answer

Welcome to the Atlassian Community!

You will need to restore your system's database to the backup you took before modifying the database directly.

You should never alter a Jira database other than when Atlassian support tell you to.