We have several projects with incoming mail handlers. All the mail handlers are
Create a new issue or add a comment to an existing issue
For a couple of these, whenver a comment is added after an issue is marked Done (and Resolution = Done), the status is changed to To Do. We do not use any workflow automation.
Is this configured in the mail handler? I can't find it or see differences between the ones with the status change, an the ones with the same mail handlers that do not make a status change.
Thank you!
