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Fix Version is not reflected when importing issues from CSV file

Alejandro Cortez_oy5p7j

I'm trying to import stories from a CSV file. I don't get any errors and stories are uploaded successfully with all the fields, expect Fix Version, appears as empty.

Do I need to follow specific value format? or is just the name as it appears in Jira

Accepted answers

Trudy P Claspill

Hello @Alejandro Cortez

Welcome to the Atlassian community!

Only the Project Administrators for a project can create Versions for that project. You would then need to include in your CSV file the Version values they defined. If you wanted to associate more than one Version with the issue you are creating, you would need to have those values called out in separate columns with identical names.

You can find more information about that here:

https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

All comments

Trudy P Claspill

Hello @Alejandro Cortez

Welcome to the Atlassian community!

You can find more information about that here:

https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

Alejandro Cortez_oy5p7j

Versions are already defined in Jira, when I upload CSV file, everything is saved correctly expect Fix Version field

Trudy P Claspill

Please provide a sample of the CSV file showing how you have included the Versions data.

Also, have you been allocated the "Resolve issues" permission in the destination project? That is required to be able to set the Fix Versions field.

Alejandro Cortez_oy5p7j

I can't attach the file, here is a screen capture of the csv:

And the version value "SRF Update Windows 1.0" from "Fix Verison/s" column already exists in Jira

Ming

I met the same issue.

I'm JIRA Admin，when I import csv via Settings > System > External System Import，Fix Verisons would display.

When I import csv via Search Issues screen, Fix versions would miss.

Both are the same csv and configuration.

Trudy P Claspill

Hello @Ming

What do you mean by "Fix versions would miss"?

Do you mean that in the import step where you map your import data to Jira fields, there the "Fix Version" field is not available? Or that you map the field but the values are not added to the issues?

Given that the original post here is almost a year old and already has an Accepted Answer, and only the author, watchers, and responders on the post have seen your question, I recommend that you start a new Question post for your issue. That will make your issue visible to more of the community, and you are more likely to get helpful responses.

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