Default Jira Issue Status Field through Confiform

Question

Hi,

I have a confiform that creates jira issue based on user inputs.

I need help with defaulting the jira issue status field through confiform.  I am  using  "status" : {"name": "[entry.IssueStatus]"},  and getting error Field 'status' cannot be set. It is not on the appropriate screen, or unknown

I understand this could be because status field is not on the edit issue page but not sure.

Is there any option to default status field?

Appreciate your help!

Gulrez Khan · Answer

Thanks a lot for your quick response Alex!

I don't have status field on Jira create screen. I will try using  transitions as you suggested.

Alex Medved _ConfiForms_ · Answer

Hi

Do you have a "status" field on the Jira issue create screen?

Usually status is changed using "transitions" - https://community.atlassian.com/t5/Jira-questions/How-to-change-the-issue-status-by-REST-API-in-JIRA/qaq-p/850658

or via separate API call to "transition" issue - https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-doTransition

Alex