Functionality filter "Hide completed issues older than"

Question

Hi Team,

I was trying to hide all issues in state "Closed". But it turned out also all issues in state "Resolved" are now hidden from the board what is not intended.

I want to change the filter to only apply to status "Closed" or change the configuration of state Resolved for not being a completed state any more.

How we can achieve this?

Thank you!

Ste Wright · Answer

Hi @Kanaka

I assume you're using the Kanban Board function Hide completed issues older than N weeks - is that correct?

If yes, on a Board, Jira classifies "completed" as any Status in the furthest right column - so if Resolved and Closed are in that column, they're both classified as "completed".

You have two options here:

* Move "Resolved" into a column which is not the furthest right one
* Rather than using the Hide completed issues older than option - use a Quick Filter to filter out issues in a specific Status/Timeframe

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If you decide to create a Quick Filter, the logic might be to show all Issues not in the Status "Closed", OR Issues in "Closed" which have a Resolution Date from the last 2 weeks. The JQL might look something like this:

status != Closed OR status = Closed AND resolutiondate >= -14d

Or if you just wanted to hide all Issues that are in Closed:

status != Closed

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Let us know what you think!

Ste

Jack Brickey · Answer

Are you using a Quick filter? Can you share your current JQL filter and image of workflow? I suspect you want to add...

status != CLOSED

but need more info to be sure.